Shhh… Brett King on FinTech & the Death of the Retail Banking Branches

Shhh… Brett King on FinTech & the Death of the Retail Banking Branches

I have had the privilege to listen live in Hong Kong recently on technology futurist Brett King’s talk about a hot topic, FinTech – a contraction and combination of the words Financial and Technology, a ubiquitous term for any technology applied to financial services.

In sum, King’s argument is that with the way the millennials (those born at and after the turn of this century) get information and change the way they interact with the rest of the world, the financial services industry have to think seriously about FinTech because technology is re-defining the way we think about financial services. Put candidly, King ponders why are retail banks becoming more and more like Apple stores?

Here’s my original audio recording. Enjoy!